If you managed to follow the steps provided in this guide, you should now have access to the website, IP, or online app. To remove a website exception from Bitdefender TrafficLight, click the trashcan icon next to it. Click the ⊕ sign to add to the list of exceptions. Otherwise, type in the corresponding field the name of the website or the IP address you want to exclude. If you are still on the blocked page, choose to Add current website to the list. If you are unable to play any YouTube videos, copy the text on this web page and paste it into a new Notepad or TextEdit file. Go to the Settings menu represented by a cogwheel ⚙︎.ģ. Click the 'Please enter a network URL' text box, then press Ctrl + V (PC) or Command + V (Mac). It looks like a circle with a white checkmark.Ģ. Click the Bitdefender TrafficLight icon at the top of your web browser. To whitelist a site blocked by Bitdefender on your Mac, click the “Add it to your Exceptions list” link that appears at the bottom of the page.Īlternatively, you can whitelist a site using this method:ġ. To add a safe website to the Exceptions list, select one of the following: Some websites can be dangerous, so only sites that you fully trust should be added to this list.
This option is available on Mac and Windows computers. Method 3– Add the legitimate website to the Exceptions list. Click the notification bell in the top right corner and then access the “A malicious URL was blocked” / “threats were blocked” entry to see the threat link.Īlternatively, on Windows computers, you will also find the URL of the blocked website in the Notifications section of the Bitdefender security product installed on your device, under the Critical tab → Infected web page detected. You can find the URL of the blocked website in the Notifications section of your Bitdefender Central account.
Once confirmed, false alarms are corrected within hours via automatic update of Bitdefender. Heres everything you need to watch Sundays 4:25 p.m.
Method 2 – Submit a request to Bitdefender Labs to fix the incorrect blocking of the website. All the news and tips you need to get the most out of the services, apps and software you use every day. If you revisit the website later, it will be blocked again by Bitdefender. This action will allow you to access the site only once. Method 1– Click “I understand the risks, take me there anyway” at the bottom of the warning that appears on the blocked website. How to access a safe Website blocked by Bitdefender – 3 easy methods To bypass Bitdefender’s web protection and visit a blocked website that you know is not infected, you will need to choose one of the three methods listed below. Scroll down the list to the entry for the RealPlayer Downloader Extension. Select the wrench icon on the menu bar and select Tools. On very rare occasions, Bitdefender may block a safe website if it exhibits suspicious behavior similar to real cyber threats. Select the Enable Web Downloading & Recording option in the Preferences screen. You always get a pop-up notification “Threat detected” on your screen whenever Bitdefender blocks something. In addition to webpages, Bitdefender can block online applications such as games, services, and tools if they access a harmful link or IP address in the background.